TERMS & CONDITIONS
Effective Date: 25 April 2026
Welcome to Rathod Enterprises. By accessing our website, purchasing our products, or availing our services, you agree to comply with and be bound by the following Terms & Conditions.
1. General
Rathod Enterprises is engaged in the manufacturing, supply, and servicing of CNC machines and related solutions. These terms govern all transactions, services, and interactions with our business.
2. Products & Services
We provide:
- CNC Machines
- Spare Parts
- Installation & Commissioning
- Annual Maintenance Contracts (AMC)
- Repair & Technical Support (On-site & Remote)
All products and services are subject to availability and may be modified or discontinued without prior notice.
3. Pricing & Payments
- All prices are quoted in INR unless stated otherwise
- Prices are subject to change without prior notice
- Full or partial advance payment may be required to confirm orders
- Orders are processed only after payment confirmation
4. No Refund Policy
All payments made are strictly non-refundable, as outlined in our Refund Policy.
5. Order Confirmation
- An order is considered confirmed only after receipt of payment
- Once confirmed, orders cannot be cancelled or modified
6. Delivery & Installation
- Delivery timelines are indicative and may vary due to external factors
- Installation will be scheduled post-delivery as per mutual availability
- Any delay due to site readiness or customer-side issues is not the responsibility of Rathod Enterprises
7. Customer Responsibilities
Customers must:
- Provide accurate information during inquiry and order
- Ensure proper site readiness (power supply, space, etc.)
- Operate machines as per guidelines provided
Failure to comply may affect service quality and warranty (if applicable).
8. Technical Support
- Support is provided via on-site visits or remote assistance
- Response times may vary based on location and issue complexity
- Remote support depends on internet connectivity and system access
9. Intellectual Property
All content on this website (text, images, logos, designs) is the property of Rathod Enterprises and may not be copied or used without permission.
10. Limitation of Liability
Rathod Enterprises shall not be held liable for:
- Any indirect or consequential losses
- Production downtime or business loss
- Improper usage or unauthorized modifications of machines
11. Force Majeure
We shall not be liable for delays or failure in performance due to events beyond our control, including but not limited to natural disasters, strikes, transport delays, or government restrictions.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or practices.
13. Changes to Terms
Rathod Enterprises reserves the right to update or modify these Terms & Conditions at any time without prior notice.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Muzaffarpur, Bihar.
15. Contact Information
For any questions regarding these Terms & Conditions:
Rathod Enterprises
📞 +91 7610098182